Privacy Policy
Last updated
Dev
Last updated
Effective date: October 21 2020 This Privacy Policy will help you understand how Neuro Building Systems collects, discloses, and safeguards various types of information, including the personal information you provide to us when you use our platform (the “Platform”) and/or our mobile application (“the App” and collectively with the Platform, our “Services”). We believe it is important for you to know how we treat the information about you that we receive during your use of our Services. By accessing or using our Services, you agree to be bound by all of the terms and conditions of use pertaining to our Services and contained in the Terms of Service (available HERE), including this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use our Services. The effective date of this Privacy Policy appears at the top of this page. We may need to, and we reserve the right to, change this Privacy Policy from time to time. Any changes, modifications, additions, or deletions to this Privacy Policy will be effective immediately as soon as we post them here. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and to be aware of any modifications. Your continued use of our Services after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by the modified Privacy Policy. By sending us an email, requesting information, downloading and using our App, accessing or using the Platform, or otherwise interacting with us, you are submitting information to us, which we will process in accordance with this Privacy Policy. Our Services are not intended for children under the age of 18 and we do not knowingly collect data relating to children. How to Contact Us If you have any questions or comments about this Privacy Policy, or if you would like us to update certain information you have provided to us or your communication preferences, contact us at: support@neurobuildingsystems.com Types of Information Collected We collect two types of information about our users: Personal Information and Non-Personal Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using our Services. We may also use your information to keep you informed about products and services that we think you want to know about. “Personal Information” is information that identifies you. When you engage in certain activities through our Services, such as contacting us, registering for our mailing list, or sending us feedback, we may ask you to provide certain information about yourself by filling out and submitting an online form. We may ask that you provide us Personal Information, such as your first and last name, mailing address (including zip code), e-mail address, and other personally identifying information. We may also ask for your phone number so that we can send you text or SMS messages and notifications. By subscribing to text/SMS notifications, you agree to receive recurring automated marketing messages at the phone number you provide. This is an optional service. Your consent is not required for you to use the Services. You can unsubscribe at any time. “Non-Personal Information” is information that does not by itself identify a specific individual. We gather certain information about you based upon your use of the Services in several ways. This information is compiled and analyzed on both a personal and an aggregated basis. Use of Information We will primarily use your Personal Information to provide the Services to you, as requested by you or as required by any agreements between us and you. We will also use Personal Information to enhance the operation of our Services, improve our marketing and promotional efforts, statistically analyze use, improve our product and service offerings, and customize the content, layout, and services of the App and the Platform. We may use Personal Information to deliver information to you and to contact you regarding administrative notices. We may also use Personal Information to resolve disputes, troubleshoot problems, and enforce agreements with you, including this Privacy Policy. We may use your Personal Information to offer products, services, or information that we think you may want or need, or that may be of interest to you. In addition, we may also collect certain Non-Personal Information, including information about your apartment or residence unit (for example, information about your thermostat or other connected devices.) Such information allows us, and you, to schedule, maintain, access, and troubleshoot the systems, equipment, and devices to keep the building comfortable and efficient. Our servers automatically collect certain information about how you use the Services each time you use the Services. This information includes but is not limited to the following: the type of mobile device you use, your IP address, your mobile operating system, the type of mobile Internet browser you use, the date and time of your use of the Services, the unique device identifiers and other diagnostic data. This information may be aggregated to measure the number of visits, average time spent on our Services, pages viewed, time and date of visits, and other similar information. We may use and disclose site use information, for example, to measure the use of our Services, explain the utility of our Services, and to improve the content of our Services. We use cookies in connection with our Services. A "browser" or "HTTP" cookie is a unique text file that may be used for data analysis, and enables a web site to tailor information presented to a user based on a user's browsing program. We may use browser cookies to personalize your experience of the Services, to remember you, for fraud prevention, or to track use of our Services. If you do not want to permit the use of cookies, you can set your browser to reject cookies or to notify you when a web site tries to place cookies in your browser program. Note that rejecting cookies may affect your ability to use some of the products, features, functions, or services of our Services. We also may use local shared objects, also known as "Flash cookies" to store your preferences or display content based upon what you view on our Services to personalize your use of the Services. Flash cookies are different from "browser" cookies because of the amount of data, type of data, and how data is stored. Cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, including how to delete Flash cookies, click here for additional information: . Please note that we may process your data without your knowledge or consent, in compliance with this Privacy Policy, where this is required or permitted by law. Release of Information We may disclose Personal Information to our affiliates. We may also disclose Personal Information to third parties that partner with us or provide services for us, and to other third parties as permitted by law. We may sell, rent, or share your email address with our third partner partners for their advertising or marketing purposes, to keep you informed about products or services that we think will be of interest to you. We encourage our service partners to adopt and post privacy policies. However, the use of your Personal Information by our service partners is governed by the privacy policies of those service partners and is not subject to our control. Occasionally, we may be required by law enforcement or judicial authorities to provide Personal Information to the appropriate governmental authorities. We will disclose Personal Information upon receipt of a court order or subpoena or to cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful. We may also provide Non-Personal Information about our customers’ traffic patterns, and related services information to third-party advertisers, but these statistics do not include any Personal Information. Updating and Correcting Information You can access and modify certain Personal Information stored on our Services, such as your name, phone number, email address, and mailing address, by contacting us via email. We retain information provided to us indefinitely unless otherwise stated or otherwise required by law. In some circumstances, you may have the right to ask us to delete your data. In some circumstances we may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you. In addition, we will keep some Personal Information you have asked us to remove for the following purposes: (i) to troubleshoot problems; (ii) to assist with investigations; (iii) to enforce our Terms of Service, or (iv) to comply with legal requirements. Therefore, you should not expect that all of your Personal Information will always be completely removed from our databases in response to your requests. Opting Out We may, from time to time, send you e-mail regarding our products and services. In addition, if you signed up for our mailing list, we may occasionally send you direct mail about products and services that we feel may be of interest to you. You can ask us to stop sending you marketing emails at any time by (i) by following the opt-out links on any marketing email we send to you (ii) by contacting us at any time using the Contact Us information in this Privacy Policy or (iii) by sending us Feedback through the App. Security of Information We safeguard Personal Information according to established security standards and procedures, by maintaining physical, electronic, and procedural safeguards for the information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, you acknowledge that: (a) there are security and privacy limitations of the Internet which are beyond our control; (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through our Services cannot be guaranteed; and (c) any such information and data may be viewed or tampered with in transit by a third party. We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. Privacy Policies of Third-Party Websites When you use a link to go from our Services to a website operated by a third party, this Privacy Policy does not apply to your activity on that third party website. We are not responsible for the privacy practices employed by third-party websites linked to or from our Services, nor for the information or content contained therein. Links to Other Websites We may provide links to other websites for your convenience and information. These sites operate independently from our Services and are not under our control. These sites may have their own privacy notices in place, which we strongly suggest you review if you visit any linked websites. We are not responsible for the content of these sites, any products or services that may be offered through these sites, or any other use of these sites.